askdocdoc.com MEDICAL DISCLAIMER

Effective Date: 25th November, 2024

This Medical Disclaimer ("Disclaimer") applies to all medical consultations and related services provided through askdocdoc.com ("Platform"), operated by Alveda Life India Private Limited ("Company"), registered in India under CIN U86909MH2023FTC406696, with its registered office at Office No. 271, Satra Plaza, Plot 20, Sector 19D, Vashi, Navi Mumbai, Thane, Maharashtra, India 400705.

By using the Platform, you acknowledge and agree to the terms outlined in this Disclaimer. If you do not agree, please discontinue use immediately.

1. Informational Nature of Services

• The services provided on the Platform are for general wellness advice and educational and informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
• Users should always consult a licensed medical professional for any serious health concerns or conditions.
• The Company does not endorse or guarantee the accuracy, completeness, or usefulness of any medical information provided through the Platform.

2. No Doctor-Patient Relationship

• The use of the Platform does not establish a doctor-patient relationship between Users and the Company.
• Any communication between Users and Doctors is a direct interaction, and the Company is not responsible for medical decisions, prescriptions, or actions taken by Doctors.

3. Doctor Responsibility and Limitation of Liability

• Doctors are independent professionals and bear full responsibility for the accuracy, appropriateness, and consequences of their wellness guidance and recommendations.
• The Company verifies Doctor credentials but does not certify, regulate, or supervise their professional medical practice.
• The Company is not liable for any harm, loss, or adverse effects resulting from wellness advice or guidance given on the Platform.

4. No Emergency or Urgent Care Services

• The Platform must not be used for medical emergencies or urgent healthcare needs.
• In case of a medical emergency, Users must contact local emergency services or visit a healthcare facility immediately.
• The Company does not offer real-time medical intervention and bears no liability for any consequences arising from delayed medical treatment or care.

5. User Responsibility and Assumption of Risk

• Users acknowledge that all consultations are voluntary and that they assume any risks associated with following the guidance provided..
• Users must independently evaluate Doctor responses and, if necessary, seek second opinions from other medical professionals.
• The Company shall not be held liable for any decisions made by Users based on the wellness advice facilitated through the Platform.

6. Compliance with Laws

• Users and Doctors are responsible for ensuring compliance with all applicable laws and regulations related to healthcare and telemedicine in their respective jurisdictions.
• The Company does not monitor or regulate the content of consultations beyond the general verification process of Doctor credentials.

7. Modification of Disclaimer

• The Company reserves the right to modify or update this Disclaimer at any time. Continued use of the Platform after modifications constitutes acceptance of the updated terms.

8. Governing Law and Dispute Resolution

• This Disclaimer is governed by and construed in accordance with the laws of India.
• Any disputes arising from the use of the Platform shall be subject to the jurisdiction of courts in India.

For further inquiries, contact info@askdocdoc.com.