FAQ
How do I ask doctor a question?
You can choose between two types of consultations — public questions and personal consultations. Both can be free or paid.
Public Question:
Submit your question using the form provided. It will be posted in the Consultation section and visible to all doctors. Questions are automatically closed after 5 days. For paid questions, you set the price (minimum 400 INR); higher rewards attract more responses.
Personal consultation:
This works the same as a public question but offers a more personalized experience. Your question still appears in the Consultation section and is closed after 5 days. Again, you set the price (minimum 400 INR).
What is the difference between a free and a paid question?
Paid questions offer several advantages:
- Your question is posted immediately after payment
- You can upload documents, scans, or photos
- Guaranteed response from doctors or your money back
- Most paid questions are answered within 5 minutes
- You control the reward amount (minimum ~$3 USD)
- Multiple secure payment methods available
I forgot my login information
Your login is the email address you used when submitting your question.
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