FAQ

How do I ask doctor a question?

You can choose between two types of consultations — public questions and personal consultations. Both can be free or paid.

Public Question:

Submit your question using the form provided. It will be posted in the Consultation section and visible to all doctors. Questions are automatically closed after 5 days. For paid questions, you set the price (minimum 400 INR); higher rewards attract more responses.

Personal consultation:

This works the same as a public question but offers a more personalized experience. Your question still appears in the Consultation section and is closed after 5 days. Again, you set the price (minimum 400 INR).


What is the difference between a free and a paid question?

Paid questions offer several advantages:

  • Your question is posted immediately after payment
  • You can upload documents, scans, or photos
  • Guaranteed response from doctors or your money back
  • Most paid questions are answered within 5 minutes
  • You control the reward amount (minimum ~$3 USD)
  • Multiple secure payment methods available

I forgot my login information

Your login is the email address you used when submitting your question.